That means the growth we create has to be predictable, so you can plan on it; profitable, so it is worth having; and industry-leading, so that it moves you toward the front of the markets you operate in, not just along with them.
It also means we start where every market starts: cold. Unknown accounts, unanswered mail, buyers who have not heard of you. Breaking the ice is the first move, and it is the one we are named for.
